ME779 PRIVACY POLICY - DATA PROTECTION COMMITMENT

1. Introduction and Scope

This Privacy Policy ("Policy") describes how me779 ("we", "us", "our", "Company") collects, uses, discloses, stores, and protects personal information of users ("you", "your", "Player") who access or use our online casino and sports betting platform at me779.cam, including all associated websites, mobile applications, and services (collectively, the "Service"). This Policy applies to all personal data collected through the Service and through direct communications with our customer support team, marketing channels, and other touchpoints.

me779 is committed to protecting your privacy and handling your personal information responsibly in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and relevant PAGCOR regulations governing online gaming operations. By registering for an account or using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

If you do not agree with any aspect of this Privacy Policy, please discontinue use of the Service immediately. We reserve the right to modify this Policy at any time, and such modifications will be effective upon posting to our website. Continued use of the Service following any changes constitutes acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed about our data practices.

2. Information We Collect

2.1 Personal Information Provided by You

When you register for a me779 account, we collect personal information that you voluntarily provide, including but not limited to:

• Full legal name as it appears on government-issued identification
• Date of birth to verify age eligibility (21+ requirement)
• Residential address including street, city, province, and postal code
• Email address for account communications and notifications
• Mobile phone number for account security and verification
• Government-issued identification documents (passport, driver's license, national ID) for identity verification
• Payment information including GCash account details, PayMaya information, bank account numbers, cryptocurrency wallet addresses, or credit/debit card details
• Username and password for account access
• Communication preferences and marketing opt-in/opt-out choices

2.2 Automatically Collected Information

When you access or use the me779 Service, we automatically collect certain technical and usage information through cookies, web beacons, log files, and similar technologies:

• Device information: IP address, device type, operating system, browser type and version, screen resolution, device identifiers
• Usage data: pages viewed, time spent on pages, links clicked, navigation paths, referral sources, exit pages
• Gaming activity: games played, bet amounts, win/loss records, session durations, gameplay patterns
• Transaction history: deposit amounts, withdrawal requests, payment methods used, transaction timestamps
• Location data: approximate geographic location derived from IP address to verify Philippines jurisdiction
• Communication records: customer service interactions, live chat transcripts, email correspondence

2.3 Information from Third Parties

We may receive information about you from third-party sources including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention agencies, and regulatory authorities. This information is used to verify your identity, prevent fraud, comply with legal obligations, and enhance Service security.

3. How We Use Your Information

me779 uses your personal information for the following legitimate business purposes:

3.1 Account Management and Service Delivery

• Create and maintain your player account
• Process deposits, withdrawals, and other financial transactions
• Provide access to casino games, sports betting, and other gaming products
• Calculate winnings, update account balances, and manage loyalty rewards
• Authenticate your identity and verify account ownership
• Communicate important account information, transaction confirmations, and service updates

3.2 Security, Fraud Prevention, and Legal Compliance

• Verify age eligibility and ensure compliance with 21+ age requirement
• Detect and prevent fraud, money laundering, bonus abuse, and other illegal activities
• Monitor for suspicious betting patterns or account activity
• Comply with PAGCOR regulations and Philippine gambling laws
• Respond to legal requests from government authorities and law enforcement
• Enforce our Terms & Conditions and protect our legal rights
• Maintain records required by regulatory authorities

3.3 Marketing and Communications

• Send promotional offers, bonuses, and exclusive deals tailored to Filipino players
• Deliver newsletters, gaming tips, and product announcements
• Conduct surveys and request feedback to improve our Service
• Personalize marketing content based on gaming preferences and activity
• Notify you about new games, features, and special events

You may opt out of marketing communications at any time through your account settings or by clicking unsubscribe links in emails. Opting out does not affect transactional or account-related communications necessary for Service provision.

3.4 Service Improvement and Analytics

• Analyze user behavior and gaming patterns to enhance user experience
• Test new features and optimize platform performance
• Generate statistical reports and conduct market research
• Improve customer service quality and response times
• Develop new products and services relevant to Filipino players

4. Information Sharing and Disclosure

me779 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under specific circumstances:

Recipient Category	Purpose of Sharing
Payment Processors GCash, PayMaya, Banks, Payment Gateways	Process deposits and withdrawals, verify payment methods, prevent payment fraud, comply with financial regulations
Game Providers Evolution Gaming, Pragmatic Play, NetEnt, Microgaming	Deliver gaming content, track gameplay, calculate game outcomes, provide technical support
Identity Verification Services	Verify identity documents, age verification, anti-fraud checks, KYC compliance
Customer Service Providers	Provide live chat, email support, handle player inquiries, resolve disputes
Regulatory Authorities PAGCOR, National Privacy Commission	Comply with licensing requirements, regulatory reporting, investigations, legal obligations
Legal and Professional Advisors	Obtain legal advice, accounting services, audit compliance, dispute resolution
Marketing and Analytics Partners	Deliver targeted advertising, analyze website traffic, optimize marketing campaigns (anonymized data where possible)

All third-party service providers are contractually obligated to maintain the confidentiality of your information and use it only for the specified purposes. We conduct due diligence to ensure our partners maintain appropriate data security measures.

5. Data Security and Protection Measures

me779 implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmission between your device and our servers
• Secure data storage with encryption at rest for sensitive personal and financial information
• Multi-factor authentication options for enhanced account security
• Regular security audits and penetration testing by independent cybersecurity firms
• Strict access controls limiting employee access to personal information on a need-to-know basis
• Secure payment processing through PCI-DSS compliant payment gateways
• Advanced fraud detection systems monitoring for suspicious activity
• Regular security training for all employees handling personal information
• Incident response procedures for rapid detection and mitigation of security breaches

Despite these measures, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and should immediately notify us of any unauthorized account access.

6. Data Retention

me779 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active accounts: Personal information is retained for the duration of account activity plus five (5) years following account closure as required by PAGCOR regulations
• Transaction records: Financial transaction data is retained for seven (7) years to comply with Philippine tax laws and anti-money laundering regulations
• Marketing data: Contact information for marketing purposes is retained until you withdraw consent or request deletion
• Fraud prevention data: Information related to fraud investigations may be retained indefinitely to prevent future fraud
• Legal compliance data: Information required for regulatory compliance or ongoing legal matters is retained as legally mandated

After applicable retention periods expire, personal information is securely deleted or anonymized so it can no longer identify you. Anonymized data may be retained indefinitely for statistical analysis and business intelligence purposes.

7. Your Privacy Rights

Under Philippine Data Privacy Act, you have the following rights regarding your personal information:

7.1 Right to Access

You may request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within thirty (30) days of your request, subject to identity verification.

7.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You can update most account information directly through your me779 account settings, or contact customer support for assistance with other corrections.

7.3 Right to Erasure

You may request deletion of your personal information, subject to legal retention obligations. We will delete information no longer necessary for legitimate business purposes, except where retention is required by law or legitimate legal interests.

7.4 Right to Restriction

You may request restriction of processing of your personal information in certain circumstances, such as when disputing accuracy of data or objecting to processing.

7.5 Right to Data Portability

You have the right to receive personal information you provided to us in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.

7.6 Right to Object

You may object to processing of your personal information for direct marketing purposes at any time. You can opt out through account settings or by clicking unsubscribe in marketing emails.

7.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing conducted before withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at the contact details provided in Section 11. We will respond to requests within thirty (30) days as required by Philippine law. Identity verification may be required to protect against fraudulent requests.

8. Cookies and Tracking Technologies

me779 uses cookies, web beacons, pixels, and similar tracking technologies to enhance user experience, analyze website traffic, personalize content, and deliver targeted advertising. Cookies are small text files stored on your device that allow us to recognize you on return visits. We use the following types of cookies:

• Essential cookies: Necessary for website functionality, account login, security, and transaction processing. These cannot be disabled.
• Performance cookies: Collect anonymous data about website usage to improve performance and user experience.
• Functionality cookies: Remember your preferences, settings, and past actions to provide personalized features.
• Marketing cookies: Track your browsing across websites to deliver relevant advertisements and measure campaign effectiveness.

You can control cookie settings through your browser preferences. Disabling certain cookies may limit functionality and features of the Service. For more information about cookies we use and how to manage them, please visit our Cookie Policy or contact customer support.

9. Third-Party Links and Services

The me779 website may contain links to third-party websites, services, or applications not operated by us. This Privacy Policy applies only to our Service. We are not responsible for privacy practices of third-party sites. We encourage you to review privacy policies of any third-party sites you visit. Providing information to third-party sites is at your own risk, and me779 assumes no responsibility for how third parties collect, use, or disclose your information.

10. Children's Privacy

The me779 Service is intended exclusively for individuals who are at least twenty-one (21) years of age. We do not knowingly collect personal information from individuals under the legal gambling age. If we discover that we have inadvertently collected information from a minor, we will immediately delete that information and close the account. If you believe we have collected information from a minor, please contact us immediately at the details provided in Section 11.

11. Contact Information and Complaints

If you have questions, concerns, or complaints regarding this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Live Chat: Available 24/7 through me779.cam website

We will investigate all privacy complaints and respond within thirty (30) days. If you are not satisfied with our response, you have the right to file a complaint with the Philippine National Privacy Commission at [email protected].

12. Changes to This Privacy Policy

me779 reserves the right to modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated to you via email to your registered email address and through prominent notice on our website. The "Last Updated" date at the bottom of this Policy indicates when it was most recently revised. Your continued use of the Service following notification of changes constitutes acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed about how we protect your information.